By default, the External User Manager Admin (not to be confused with the Teams Admin) is the only designated Approver within your company. They get to Review and Approve all incoming Guest and Organization Requests on your tenant.
This single Approver can be more than enough for small to medium-sized businesses; however, larger enterprises should really consider adding Additional Approvers who can be responsible for their own departments, projects, etc., to lighten the administrative load.
Let's go through the full Approver addition process to better understand how you can delegate Approval responsibilities among your employees.
⚙️ Approval Settings
By default, the current External User Manager admin is the only person able to approve new Guests on the tenant. If you want to delegate the approval process to other individuals, you can simply add them to the Default Approver Group.
Navigate to Settings > Approval > General Settings in External User Manager to view Approval options.
Approve team requests - Extends the ability to approve Guests to Team Owners.
Enable Microsoft Entra ID security group as approvers (Currently Unavailable) - Allows you to select Microsoft Entra ID security groups as approvers.
Auto remove user - Automatically removes the guest from Microsoft Entra ID once they're no longer a part of any active Spaces.
Block default Microsoft message on tenant invite - Removes the default notification from Microsoft upon the addition of an external user to a Space.
➕ Adding Approvers
Once you decide to add new Approvers, simply navigate to Settings > Approval > Guest approvers and click on the Default guest approver group box.
To add a new Approver:
Navigate to Settings > Approval > Guest approvers.
Click on the Define which people can approve default/standard guest requests box.
Specify the name of the desired User.
Click on their name.
Click on Add, followed by Update.
From now on, this User will be able to approve incoming Requests.
⛑️ Need more help?
Get further assistance with External User Manager through our support chat widget within the app, or reach out to us at [email protected]